USEHAZUS Forum

New HAZUS Technical Support Options

2010-06-03T14:35:34Z

The new HAZUS Help Desk system is online. With this new system comes significant improvements in the support you can expect to receive. To start using the new system, HAZUS users can call the technical hotline, 1-877-283-8789 or e-mail helpdesk at support dot hazus dot us to receive a user name and login. Then he or she will have access to the Help Desk website https://support.hazus.us to submit requests for support, search for solutions in the repository and sign up to receive automatic notifications when information related to specific interests is updated. Users will have access to technical assistance 24/7.

HAZUS-MH Users Now Have Three Choices for Technical Support

1) HAZUS-MH Help Desk
Open a request through https://support.hazus.us for frequently asked questions and solutions.

2) Send an Email
Users can submit a question at https://support.hazus.us

3) Call the Hotline
You can still submit a question at 1-877-283-8789. Those questions will be added to the
Help Desk requests and you will be able to check online for updates and solutions.

HAZUS MR-4 Patch 2 Out Now

2010-06-03T12:48:46Z

MR-4 Patch 2 is out and can be downloaded here: http://www.fema.gov/library/viewRecord.do?id=4180

You must have Patch 1 installed before installing this one.

Topic Specific Call: USACE using HAZUS

2010-05-25T07:21:27Z

Next HAZUS Topic Specific Call: USACE using HAZUS

• May 25th, 2010
• 3:00 - 4:00 Eastern Time
• 1-800-320-4330 pin 804173#

We plan to discuss how HEC-FIA (Flood Impact Analysis), a flood damage tool for the US Army Corps of Engineers, uses the HAZUS database to create a geospatial structure inventory for damage assessment. This topic will include distributing the structures, valuing the structures, and filling the structures with people for the calculation of population at risk, and life loss potential.

Download the file below for the May 25th call.

ftp://ftp.usace.army.mil/pub/hec/Needham/HEC-FIA/

file name fema_jtn.pptx

Dare County Success Story

2009-07-17T12:05:14Z

Incorporating HAZUS-MH Methodologies to Assist with Mitigation Planning and Hurricane Operations

Special thanks to Jessica Phillips, Dare County Emergency Management and Eric Coughlin, PBS&J for their work on this story.

Read the story at USEHAZUS News

What HAZUS projects are you working on?

2009-04-08T16:15:05Z

I am currently working on a multi-hazard risk assessment for the Texas Colorado River Floodplain Coalition (TCRFC). The TCRFC consists of 17 counties that intersect the Colorado River basin in SE Texas. This risk assessment is part of the TCRFC hazard mitigation plan update and is intended to support their long-term hazard mitigation planning efforts. The risk assessment results will be used to identify and prioritize appropriate mitigation actions in order to minimize potential losses from riverine and coastal flooding and hurricane wind events.

This is mainly a regional Level 1 HAZUS Analysis focused on Essential Facilities. However, we noticed that many of the EF point locations were spatially off. This caused some problems when performing GIS analysis related to floodplain intersections. Our client gave us the go-ahead to adjust the Essential Facilities point locations. After determining the correct LAT/LONG for each facility I used CDMS for data integration. Other than in the classroom, this was my first time using CDMS live. There were a couple of kinks in the process but that was mostly operator error. Once I figured out what I was doing wrong everything went smoothly. If you haven’t used CDMS yet I can tell you that it makes updating inventory data a breeze.

Mitigation Planning North Carolina

2009-03-26T07:57:55Z

Ashe County in the news. Seeking public input to their updated mitigation plan.
See the link on the NCHUG webpage.